سنجش رضایت دانشجویان از آموزش‌های الکترونیکی ارائه‌شده در سامانۀ مدیریت یادگیری دانشگاه اصفهان در همه‌گیری کووید 19

نوع مقاله : مقاله پژوهشی

نویسندگان

1 مرکز تحقیق و توسعه سیاست‌های دانشگاه دانشگاه علوم پزشکی تهران، تهران، ایران

2 ﮔﺮوه آمار داﻧﺸﻜﺪه ریاضی و آمار دانشگاه اصفهان، اصفهان، ایران

3 مرکز تحقیقات بهره‌برداری از دانش سلامت مرکز تحقیق و توسعه سیاست‌های دانشگاه دانشگاه علوم پزشکی تهران، تهران

چکیده

هدف: با وقوع همه‌گیری کووید 19، استفاده از آموزش از راه دور به جای آموزش حضوری در نظام آموزش عالی اجتناب‌ناپذیر شد. مطالعه حاضر با هدف سنجش رضایت دانشجویان از آموزش‌های الکترونیکی ارائه شده در سامانه مدیریت یادگیری دانشگاه اصفهان در همه‌گیری کووید 19 انجام شد.
روش پژوهش: جامعه مطالعه همه دانشجویان مشغول به تحصیل در نیمسال دوم 1398-99 دانشگاه اصفهان بودند. حجم نمونه با استفاده از روش نمونه‌گیری تصادفی ساده 373 نفر تعیین شد. ابزار جمع‌آوری داده­ها، پرسشنامۀ محقق‌ساختۀ حاوی 34 سؤال بود که روایی آن با استفاده از نظرهای 5 نفر از اساتید مدیریت آموزشی ارزیابی شد. پایایی نیز با محاسبه آلفای کرونباخ برابر با 95/0 آزمون شد. پرسشنامه‌ها به صورت الکترونیکی برای گروه‌های دانشجویی دانشگاه ارسال و داده‌های جمع­آوری شده با روش‌های آمار توصیفی در نرم‌افزار اس‌پی‌اس‌اس تحلیل شد.
یافته‌ها: نتایج نشان داد که حدود نیمی از دانشجویان (۴۷درصد) از آموزش­های الکترونیکی ارائه شده رضایت داشتند. درصد رضایت از بعدهای محتوای آموزش، زیرساخت و فناوری، پشتیبانی، ارتباطات و ارزیابی به ترتیب 38، 58، 40، 60 و 32 بود. بیشتر نارضایتی دانشجویان مربوط به استفاده از امکانات پویایی‌نمایی و چندرسانه‌ای برای انتقال مطالب، سرعت اینترنت، بروز مشکل ارتباطی و دشواری در اشتراک­گذاری مطالب و آموخته­ها بین دانشجویان بود.
نتیجه‌گیری:به طور کلی یافته‌های پژوهش حاضر دال بر آن بود که میزان رضایت کل از آموزش‌ها در بیش از نیمی از فراگیران به سمت طیف نارضایتی متمایل بود. بنابراین، پیشنهاد می‌شود توانمندسازی اساتید، فراهم آوردن زیرساخت‌های لازم و درنظر گرفتن کمک‌های مالی موردتوجه مدیران آموزشی دانشگاه قرار گیرد تا از این طریق به بهبود برگزاری این دوره‌ها کمک شود.

کلیدواژه‌ها


عنوان مقاله [English]

Assessment of the students satisfaction of the provided E-learning by Isfahan University’s Learning Management System (LMS) during COVID-19

نویسندگان [English]

  • Maryam Nazari 1
  • Farkhondeh Alsadat Sajadi 2
  • Haniye Sadat Sajadi 3
1 University Research and Development Center, Tehran University of Medical Sciences, Tehran, Iran
2 Department of Statistics, Faculty of Mathematics and Statistics, University of Isfahan, Isfahan, Iran
3 Knowledge Utilization Research Center, University Research and Development Center, Tehran University of Medical Sciences, Tehran, Iran
چکیده [English]

Objective: with the outbreak of Covid-19,  use of E-learning instead of face-to-face education in higher education became inevitable. The present study aimed to assess the students' satisfaction with E-learning provided  by the Isfahan university’s management system  during the COVID-19 pandemic.
Methods: The study population included all of the students ,that were studying in the second semester of 1398-1399 at the Isfahan university.  By using a simple random sampling method, 373 persons were determined as the statistical population. The data collection tool was a researcher-made questionnaire, containing 34 questions, that its validity was evaluated using 5 educational management professors. Reliability was calculated by Cronbach’s alpha, and it was equal to 0/95.  The questionnaires were sent electronically to the university student groups and the collected data were analyzed  by descriptive statistics methods in SPSS software.
Results: The results showed that about half of the students (47%) were satisfied with the E-learning provided by the Learning Management System (LMS). The percentage of satisfaction with the content of education, infrastructure and technology, support, communication and assessment was 38, 58, 40, 60, and 32, respectively.  Dissatisfaction of most of the students was related   to the use of dynamic and multimedia facilities for transferring content, internet speed, connection problems, and difficulty in sharing content and learning between students.
Conclusion:  In general, the findings of the present study indicated that more than half of the learners were dissatisfied with E-learning.  Therefore,  it is suggested that  empowering professors, providing the necessary infrastructure, and  determining amounts as financial aid  be considered by the university's educational administrators in order to help improve the conduct of these courses.

کلیدواژه‌ها [English]

  • Keywords: Distance learning
  • e-learning
  • Satisfaction
  • Student
  • Higher Education
  • COVID-19
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