Document Type : Original Article
PayameNoor University is one of the most suppliant universities in Iran. Because of its own origin in distance education, it is looking for the satisfaction of suppliant, and the guarantee of educational services. Therefore, it demands the usage of assessment model in educational programs. To reach this goal, the faculties started to evaluate the educational practices through internal evaluation methods. In order to gather data, 42 faculty members, 1000 students among the senior and junior ones, and 500 graduates from 50 centers were chosen randomly. They answered the questionnaires (students, faculty members and graduates) with 173 questions and correlation coefficient of 83%. The questionnaire was about students, faculties, management and organizing structures, teaching and learning processes, equipment and facilities. The results were categorized into three levels (desirable, relatively desirable, and undesirable) and Likert scale was used (from 1 = very low to 5 = very high). 1Faculty member and student factor was evaluated "relatively desirable". 2Equipment and facilities factor was evaluated "undesirable" by faculty members and students. 3Management structure was evaluated "relatively desirable" by faculty members. 4Teaching and learning processes were evaluated "desirable" by faculty members but "undesirable" by students. 5Educational courses were evaluated "relatively desirable" by faculty members, students and graduates. 6The graduates’ situation with regard to producing scientific works and cooperating in society was evaluated "undesirable", but their total average was evaluated "desirable".