Factor Analysis of Principal Component of Quality of Educational Services from the Students of Agriculture Point of View, University of Arak

Document Type : Original Article

Authors

Abstract

Improvement of communities is dependent on education level and quality and quantity development of higher education system. The overall goal of present research is to identify and analyze the components of quality of educational services from the perspective of different disciplines of agriculture students in Arak University. Statistical populations of study were 90 agriculture students in Arak University and analyzed through simple random sampling technique. The data collection tool was questionnaire which its reliability was confirmed upon professors’ points of view. For determining the validity of questionnaire Cronbach’s Alfa Coefficient was used. (@=0.84) .these data were analyzed with Spss18 software. Factor analysis results of the educational services quality showed that those factors such as professors’ empathy, professors’ accessibility, administrative and educational facilities and teaching skills describe about 83.07% of total variance of educational service quality.

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