Investigating Organizational Readiness of Knowledge Management Implementation in Payam Noor University (A Case Study: Payam Noor University- Mashhad Center)

Document Type : Original Article

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Abstract

Nowadays, Knowledge is the most important and valuable capital for each organization. Rapid changes and increasing growth urge each organization to do its best for survival. Universities can also benefit substantially from knowledge management due to their performance nature as major centers of knowledge creation and diffusion. The initial investigation of knowledge management implementation is very important in conducting effective knowledge management. Thus, this paper investigates the readiness degree of fundamental infrastructure for implementing the knowledge management system (culture and human factors, structure and processes, technical infrastructure) And ranking these factors in terms of their salience in Payam Noor University- Mashhad Center. The Research method used in this study is descriptive. The statistical population consists of faculty members in Payam Noor University – Mashhad Center in which all members were surveyed. The research tool is a questionnaire involving questions adopted from domestic and foreign similar questionnaires based on the literature review. The validity and reliability of research tool were supported through face and content validity and Cronbach alpha coefficient. Findings indicate that University stands on an unfavorable level for implementation of knowledge management in respect of “culture and human factors”, “information technology infrastructure” and “structure and processes” dimensions. Also, the Friedman Test showed that “culture and human factors” is the most important factor and “structure and Processes” is the least important one

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