Exploring Student Satisfaction with Vocational Training Institutes

Document Type : Original Article



The purpose of this article is to identify factors affecting student satisfaction with vocational training. The research method based on gathering information, is a descriptive survey. The research data have been analyzed by ttest, and Friedman analysis of variance. We use a questionnaire for data gathering. The reliability and validity of the questionnaire is measured by Cronbach's Alpha and content validity. The results of this research shows that factors affecting student satisfaction are: the quality of teaching, course design, equipment and the quality of the interaction between training staff and students. Meanwhile, factors influencing the satisfaction of the organization decisionmakers include student satisfaction, courses costs and the quality of the interaction between organization management and training staff. Organization decisionmakers as well as students are satisfied with the training services provided by the Industrial Management Institute.